Privacy policy
<h1>Privacy Policy</h1>
<p><em>Last updated: Sep. 14, 2026</em></p>
<p>This notice explains what Hebei Weichi Network Technology Services Co., Ltd. does with personal information when you browse pexzyn.com, place an order, or get in touch with the pexzyn™ team.</p>
<h2>1. Who is responsible for your information</h2>
<p>Hebei Weichi Network Technology Services Co., Ltd. ("pexzyn™", "we", "us") runs this storefront together with the website, its content, features, tools, goods and the services wrapped around them — together, the <strong>Services</strong>. This policy sets out how personal information is gathered, put to use and shared when you open the site, buy something, carry out any other transaction, or simply write to us.</p>
<p>For the purposes of data protection law in the regions where it applies, we act as the controller of the personal information described here. Where a section below refers to Shopify processing data on its own account, Shopify is the controller for that activity.</p>
<h2>2. Categories of information handled</h2>
<p>The set of data points we touch depends on how far you go into the store — browsing and buying are not the same thing. They fall into these groups:</p>
<ul>
<li><strong>Contact details</strong> — name, postal address, billing address, shipping address, telephone number and email address.</li>
<li><strong>Financial details</strong> — credit and debit card numbers, bank and other financial account references, card and account data, what was bought, how it was paid for, payment confirmations and related transaction records.</li>
<li><strong>Account details</strong> — user name, password, security questions, plus the preferences and settings you choose.</li>
<li><strong>Transaction details</strong> — items you look at, place in a cart, save to a wishlist, purchase, return, exchange or cancel, along with your earlier purchases.</li>
<li><strong>Correspondence</strong> — whatever you put into messages to us, including support enquiries.</li>
<li><strong>Device details</strong> — information about the device, browser or network you connect from, your IP address, and comparable unique identifiers.</li>
<li><strong>Usage details</strong> — records of how and when you move through and interact with the Services.</li>
</ul>
<h2>3. Where the information comes from</h2>
<p>Information reaches us through four routes:</p>
<ul>
<li><strong>Straight from you</strong> — when an account is created, when you visit or use the Services, when you contact us, or whenever you hand over details voluntarily.</li>
<li><strong>Automatically from the Services</strong> — captured from your device while you use the store or the website, including through cookies and comparable technologies.</li>
<li><strong>From companies working for us</strong> — service providers engaged to run specific technology, and who gather or process data on our instruction.</li>
<li><strong>From commercial partners and other third parties.</strong></li>
</ul>
<h2>4. What the information is used for</h2>
<dl>
<dt>Running and refining the Services</dt>
<dd>Operating the store, completing orders, arranging delivery, handling returns and exchanges, registering an account, and improving how the site behaves based on how it is actually used.</dd>
<dt>Marketing and advertising</dt>
<dd>Sending commercial messages and showing advertising, including personalised advertising, in line with the choices available to you.</dd>
<dt>Protection against fraud and abuse</dt>
<dd>Verifying identity, screening transactions, investigating suspicious activity, and keeping accounts and the storefront secure.</dd>
<dt>Staying in touch</dt>
<dd>Answering support requests and otherwise communicating with you about orders, products and the Services.</dd>
<dt>Legal grounds</dt>
<dd>Meeting statutory duties, responding to lawful requests, exercising or defending legal claims, and enforcing our terms and policies.</dd>
</dl>
<h2>5. Who receives the information</h2>
<p>Disclosure to outside parties happens only where a legitimate purpose supports it and always within the limits of this notice. Situations include:</p>
<ul>
<li><strong>Shopify and other suppliers acting for us</strong> — for example IT administration, payment processing, analytics, customer support, cloud hosting, fulfilment and shipping.</li>
<li><strong>Commercial and marketing partners</strong> — to deliver marketing activity and present advertising to you.</li>
<li><strong>Parties you nominate</strong> — where you instruct, request or consent to a disclosure, such as arranging delivery of goods, using social widgets, or logging in through an integrated service.</li>
<li><strong>Affiliates and other members of our corporate group.</strong></li>
<li><strong>Corporate events and legal process</strong> — including a merger or insolvency; compliance with binding legal obligations; enforcement of applicable terms and policies; and protection of the Services, our rights, and the rights of our users or others.</li>
</ul>
<h2>6. Shopify's role</h2>
<p>The storefront is hosted by Shopify, which collects and processes personal information about access to and use of the Services in order to supply and improve them for you. Anything you submit is transmitted to and shared with Shopify, and with third parties that may sit in countries other than the one you live in.</p>
<p>We also switch on certain enhanced Shopify features that draw on information gathered from your interactions with this store alongside interactions with other merchants and with Shopify itself. For those features, Shopify is the party responsible for the processing and for answering requests you make about exercising your rights over that data.</p>
<h2>7. Information relating to minors</h2>
<p>The Services are not aimed at children, and we do not knowingly gather personal information from anyone below the age of majority in their jurisdiction. If you believe a child has supplied us with personal information, write to service@pexzyn.com and we will arrange its removal.</p>
<p>We hold no actual knowledge of "sharing" or "selling" — as those terms are defined under applicable law — the personal information of individuals aged under sixteen.</p>
<h2>8. Safeguarding and keeping data</h2>
<p>We apply administrative, technical and physical safeguards appropriate to the sensitivity of the information. That said, no set of safeguards is flawless or impenetrable, and we are not able to promise "perfect security"; information sent to us travels at your own risk.</p>
<p>How long a record is kept varies with the circumstances — whether it is still needed to maintain your account, to supply the Services, to satisfy a legal obligation, to settle a dispute, or to enforce an agreement or policy that applies to you.</p>
<h2>9. The rights available to you</h2>
<p>Subject to where you live, you may be entitled to:</p>
<ul>
<li><strong>Access or know</strong> what personal information we hold about you.</li>
<li><strong>Deletion</strong> of personal information we hold about you.</li>
<li><strong>Correction</strong> of personal information that is inaccurate.</li>
<li><strong>Portability</strong> — receiving a copy of, and asking us to transfer, certain personal information.</li>
<li><strong>Opting out of sale or sharing</strong> of personal information, or of its use for targeted advertising.</li>
<li><strong>Managing communication preferences</strong> — unsubscribe links are included in marketing email; transactional messages about an order cannot be switched off while the order is live.</li>
</ul>
<p>If you are in the United Kingdom or the European Economic Area, you may additionally object to processing, request that processing be restricted, and withdraw consent where processing rests on consent.</p>
<p>To use any of these rights, contact us using the details at the foot of this page. We may need to verify your identity before acting, and we will not treat you differently for having asked.</p>
<h2>10. Transfers across borders</h2>
<p>Your personal information may be transferred to, stored in, and processed in a country other than the one you reside in, where our staff, service providers or partners operate.</p>
<p>Where information leaves the European Economic Area or the United Kingdom, we depend on recognised transfer mechanisms — the European Commission's Standard Contractual Clauses, or an equivalent contract issued by the competent authority in the United Kingdom, as applicable — unless the destination has been formally recognised as providing an adequate level of protection.</p>
<h2>11. Getting in touch about privacy</h2>
<ul>
<li><strong>Customer support:</strong> <a href="mailto:service@pexzyn.com">service@pexzyn.com</a></li>
<li><strong>Telephone:</strong> <a href="tel:0108645756">010-8645756</a></li>
<li><strong>Support hours:</strong> 10:00 – 17:00 (UTC-7)</li>
<li><strong>Operating entity:</strong> Hebei Weichi Network Technology Services Co., Ltd.</li>
<li><strong>Legal representative:</strong> Li Weiwei</li>
<li><strong>Registered address:</strong> S3 Building, Units 1-10, North Side of Fuyuan Xincun No. 4 Courtyard, Hanshan District, Handan City, Hebei Province, China</li>
<li><strong>Business scope:</strong> Electronic products</li>
</ul>
<p>For the purpose of applicable data protection laws, Hebei Weichi Network Technology Services Co., Ltd. is the data controller for the personal information described in this policy.</p>
<p><em>This policy was last updated on August 21, 2026. We may revise it to reflect changes in our practices or in the law; the current version is always the one published on pexzyn.com.</em></p>