Checkout
Payment & Security
Which payment methods are available at pexzyn.com, how authorisation works, and the controls applied to a transaction once you submit it.
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Choose a method
The payment methods available to you are shown during checkout. Availability can vary by location, device, transaction details or payment provider.
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Authorisation
Orders are subject to successful authorisation by the selected payment provider. Where payment cannot be authorised, the order may not be completed or fulfilled.
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Review the total
Before you submit payment, product prices, discounts, shipping charges, applicable taxes and the final order total are all displayed at checkout.
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Security screening
Checkout transactions run through the e-commerce and payment systems made available on our website. Providers may apply security controls, fraud screening, authentication or comparable measures to protect the transaction.
If a payment will not go through
- Check the details you entered — card number, expiry date, security code and billing address.
- Contact the payment provider where the decline appears to originate on their side.
- Try an alternative method if one is offered at checkout.
If you think you were charged incorrectly
Email service@pexzyn.com with your order information. Include the amount charged, the date, and the last four digits of the card used — never the full number.
- Never send full card numbers, passwords or one-time codes by email.
- No member of the pexzyn™ team will ever ask for them.
Business information
- Customer support service@pexzyn.com
- Telephone +86 (755) 28509919
- Support hours10:00 – 17:00 (UTC-7)
- Brandpexzyn™
- Legal company nameHebei Weichi Network Technology Services Co., Ltd.
- OwnerLi Weiwei
- Business addressNo. 1-10, Building S3, North Side of No. 4 Courtyard, Fumeng New Village, Handan District, Hebei Province
- Websitepexzyn.com
- Business scopeElectronic products
Complete payment card information may be handled directly by the applicable payment provider rather than stored by pexzyn™.